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Policy

SHIPPING:

  1. Items are shipped via US  postal, UPS, or DHL. Express shipping will take 1-3 business days in the US. Regular shipping will take up to 5-7 business days in US.

  2. All orders are processed and shipped on the next day if orders place before 4PM Pacific Time .

  3. We offer a wide range of shipping options for our customers based on economic and speed of shipment. All shipping is done via Express Service or Priority Service. We promptly process all orders received  and guarantee to ship all orders within 24 hours, most cases products are shipped the same day.  However, please keep in mind that there are no Saturday, Sunday and holiday pick-ups or deliveries.

  4. Shipping insurance is optional. It is up to the buyer to decide to purchase it or not.

  5. Our shipping rates reflect 48 states of the US and Canada only. If you order from another state, please contact us for detail. Also our flat shipping are subject to change. Thank you.

RETURN & USAGE  POLICY:

  1. All products purchased from MicroTech Satellite are non-refundable. We have this policy in place as we only sell brand new products and we do not want any opened item stock. Any shipping damages and / or shortages must be reported to MicroTech Satellite within 2 days of receiving the shipment.

  2. All sales are final. We will NOT refund any products purchased. However we will exchange products which found to be manufacture defective. Please make sure you know what you are doing with the products before contacting us for exchange.

  3. Receiver with changing the manufacture firmware will be voided the warranty from our store and/or warranty from manufacture.

  4. Defective receiver is considered if and only if the receiver has not changed the firmware and have a problem.

  5. We DO NOT condone the use of these receivers or any satellite equipment for illegal purposes. There are plenty forums out there to view further discussions of that nature. We will however help customers determine if the product is defective. E-mail us if you have any problems with any of our products, one of our in-house technicians will attempt to troubleshoot your devices to solve the issue, and exchange it if necessary.

  6. We do not response for any of illegal operation to use these products to again the law. To use these products to steal the signal with out authorization is considered crime and will be prohibited by the US criminal law. Take your own risk with the illegal tasks

  7. If you cancel an order before it is shipped, you will be charged an unrecoverable merchant fee for the cancellation. Normally this is a 4% non-refundable credit card fee, plus $15.00 refund transaction fee. This can change based on customer's original order.

Disclaimer:

Do not purchase or hook up your equipment until you have read and agreed to these Terms of Use and Declaration of Intent. All sales are contingent upon your review of these Terms. By purchasing equipment from Microtech Satellite, the purchaser agrees to the Terms below:

I, the Purchaser, understand that certain cable/satellite television equipment sold legally may nevertheless beused in an unauthorized manner to aid in the theft of cable/satellite television services. As an inducement to the dealer to sell me cable/satellite equipment, I, hereby declare, under penalties of perjury, that I understand that federal law and various state and local laws provide for substantial criminal and civil penalties for the theft of cable/satellite television services, and that all products that I purchase from Microtech Satellite, now and in the future, will not be used to intercept any cable/satellite television signal without proper authorization from my local cable/satellite company and payment of all lawful charges, and I will only use the equipment in accordance with all applicable federal, state and local laws.

Microtech Satellite is selling you equipment so that you may use in a legitimate way as intended. It is not the intent of Microtech Satellite to defraud any cable/satellite company, and Microtech Satellite will not assist any individual in doing so. Receiving cable/satellite signals without proper payment is a crime. It is the customer's responsibility to notify their cable/satellite company of any equipment they may have, and must obtain permission to use such equipment. Microtech Satellite will not be held responsible for any damages physical or legally that may be incurred while using equipment purchased from Microtec Satellite You must comply with all federal, state and local laws regarding private ownership of cable/satellite TV equipment.

In the event that I am a dealer in cable/satellite television equipment, I will not advertise such products with the intent that any purchaser buy the equipment for the purpose of aiding in any theft of cable/satellite television services, nor will I sell or otherwise transfer any equipment I have purchased from Microtech Satellite to any third party who I know or may suspect will use any such cable/satellite equipment for the theft of cable/satellite television services. As an inducement to the dealer, I agree to indemnify Microtech Satellite for any liabilities, cost or expense which may incur, including but not limited to attorney fees and court costs, as a result of my breach of the foregoing declaration.

Title 47 of the United States Code 553 (a)(1) states that:

"No person shall intercept or receive or assist in intercepting or receiving any communications service offered over a cable system, unless specifically authorized to do so by a cable operator or as may otherwise be specifically authorized by law."

By placing an order, the purchaser states that he/she is of legal age and those products ordered will only be used in a lawful manner. It is the sole responsibility of the end user to ensure compliance with Federal, State and Local laws when using these products.

Buyer agrees to hold Microtech Satellite, its owners, employees and affiliates free of any claims, actions, legal and/or court fees brought against him/her in connection with any use/misuse of products ordered from this web site and/or products from external sites. Buyer further agrees to hold and save harmless distributor from any and all claims, liabilities, disputes and expenses such as attorney's fees from third parties resulting from improper use (i.e. hacking or pirating encoded pay satellite signal) of the equipment furnished by distributor, including but not limited to attorney fees and court costs. 


      
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